{"version":"https://jsonfeed.org/version/1","title":"Manage Smarter","home_page_url":"https://managesmarter.com.au","description":"Manage Smarter","author":{"name":"Manage Smarter"},"items":[{"id":"https://managesmarter.com.au/articles/f/reporting-don%E2%80%99t-understand-the-numbers-you-have-a-problem","html_content":"

Measuring results is a fact of management life.

","url":"https://managesmarter.com.au/articles/f/reporting-don%E2%80%99t-understand-the-numbers-you-have-a-problem","title":"Reporting: Don’t Understand the Numbers? You Have a Problem!","summary":"Measuring results is a fact of management life.","date_modified":"2026-09-14T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/don%E2%80%99t-rely-on-ai-use-it-as-a-tool-not-a-substitute-for-thinking","html_content":"

Artificial intelligence is fantastic.

","url":"https://managesmarter.com.au/articles/f/don%E2%80%99t-rely-on-ai-use-it-as-a-tool-not-a-substitute-for-thinking","title":"Don’t Rely on AI: Use It as a Tool, Not a Substitute for Thinking","summary":"Artificial intelligence is fantastic.","date_modified":"2026-09-11T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/communicating-change-don%E2%80%99t-be-terrible-at-it","html_content":"

Let’s be honest.

","url":"https://managesmarter.com.au/articles/f/communicating-change-don%E2%80%99t-be-terrible-at-it","title":"Communicating Change: Don’t Be Terrible at It","summary":"Let’s be honest.","date_modified":"2026-09-09T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/always-exceed-expectations-why-managing-expectations-comes-first","html_content":"

“Always exceed expectations.”

","url":"https://managesmarter.com.au/articles/f/always-exceed-expectations-why-managing-expectations-comes-first","title":"Always Exceed Expectations: Why Managing Expectations Comes First","summary":"“Always exceed expectations.”","date_modified":"2026-09-07T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/customer-satisfaction-and-feedback-are-you-actually-listening","html_content":"

Customer satisfaction and feedback sounds like a noble and worthy cause.

","url":"https://managesmarter.com.au/articles/f/customer-satisfaction-and-feedback-are-you-actually-listening","title":"Customer Satisfaction and Feedback: Are You Actually Listening?","summary":"Customer satisfaction and feedback sounds like a noble and worthy cause.","date_modified":"2026-09-04T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/i-hate-vision-statements-why-business-goals-might-be-useful","html_content":"

I hate vision statements.

","url":"https://managesmarter.com.au/articles/f/i-hate-vision-statements-why-business-goals-might-be-useful","title":"I Hate Vision Statements! Why Business Goals Might Be Useful","summary":"I hate vision statements.","date_modified":"2026-09-02T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/hate-your-job-10-concrete-steps-to-work-out-why-and-what-to-do","html_content":"

If you regularly think “I hate my job”, you are not alone.

","url":"https://managesmarter.com.au/articles/f/hate-your-job-10-concrete-steps-to-work-out-why-and-what-to-do","title":"Hate Your Job? 10 Concrete Steps to Work Out Why and What to Do","summary":"If you regularly think “I hate my job”, you are not alone.","date_modified":"2026-08-26T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/do-you-hate-your-job-what-if-you-dont-know-what-to-do-about-it","html_content":"

I recently came across a comment on Twitter from someone who said they hated their job but didn't know how to change it.

","url":"https://managesmarter.com.au/articles/f/do-you-hate-your-job-what-if-you-dont-know-what-to-do-about-it","title":"Do You Hate Your Job? What If You Don't Know What to Do About It?","summary":"I recently came across a comment on Twitter from someone who said they hated their job but didn't know how to change it.","date_modified":"2026-08-24T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/coaching-high-performers-great-managers-develop-the-best-teams","html_content":"

Coaching High Performers: How Great Managers Develop Their Best Employees

","url":"https://managesmarter.com.au/articles/f/coaching-high-performers-great-managers-develop-the-best-teams","title":"Coaching High Performers: Great Managers Develop The Best Teams","summary":"Coaching High Performers: How Great Managers Develop Their Best Employees","date_modified":"2026-08-21T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/we-need-to-save-money-but-don%E2%80%99t-cut-the-coffee","html_content":"

Every few years, organisations seem to discover the same brilliant idea:

","url":"https://managesmarter.com.au/articles/f/we-need-to-save-money-but-don%E2%80%99t-cut-the-coffee","title":"We Need to Save Money! (But Don’t Cut The Coffee!)","summary":"Every few years, organisations seem to discover the same brilliant idea:","date_modified":"2026-08-19T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/cliques-and-office-politics-more-than-just-an-annoyance","html_content":"

Every workplace has politics.

","url":"https://managesmarter.com.au/articles/f/cliques-and-office-politics-more-than-just-an-annoyance","title":"Cliques and Office Politics: More Than Just an Annoyance","summary":"Every workplace has politics.","date_modified":"2026-08-17T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/you-should-never-wear-thongs-to-work-and-other-fashion-faux-pas","html_content":"

Does what you wear to work really matter?

","url":"https://managesmarter.com.au/articles/f/you-should-never-wear-thongs-to-work-and-other-fashion-faux-pas","title":"You Should Never Wear Thongs to Work! And Other Fashion Faux Pas","summary":"Does what you wear to work really matter?","date_modified":"2026-08-14T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/working-from-home-is-great-until-it-isnt","html_content":"

Why the best workplace isn't always your home office, and why the answer isn't as simple as "everyone back to the office."

","url":"https://managesmarter.com.au/articles/f/working-from-home-is-great-until-it-isnt","title":"Working From Home Is Great... Until It Isn't","summary":"Why the best workplace isn't always your home office, and why the answer isn't as simple as \"everyone back to the office.\"","date_modified":"2026-08-12T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/why-i-post-book-reviews-and-why-great-managers-keep-learning","html_content":"

The best investment you'll ever make as a leader isn't in a new laptop, a fancy office chair, or another management buzzword, it's in yourself.

","url":"https://managesmarter.com.au/articles/f/why-i-post-book-reviews-and-why-great-managers-keep-learning","title":"Why I Post Book Reviews (And Why Great Managers Keep Learning)","summary":"The best investment you'll ever make as a leader isn't in a new laptop, a fancy office chair, or another management buzzword, it's in yourself.","date_modified":"2026-08-10T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/how-to-manage-up-8-strategies-for-working-with-your-manager","html_content":"

“Managing your manager.” It shouldn’t be necessary… but sometimes it’s the difference between getting things done and watching good ideas sit on someone’s desk.

","url":"https://managesmarter.com.au/articles/f/how-to-manage-up-8-strategies-for-working-with-your-manager","title":"How to Manage Up: 8 Strategies for Working with your Manager ","summary":"“Managing your manager.” It shouldn’t be necessary… but sometimes it’s the difference between getting things done and watching good ideas sit on someone’s desk.","date_modified":"2026-08-07T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/dont-steal-the-credit-why-great-leaders-give-recognition","html_content":"

Why great leaders never steal credit: Recognition costs nothing but failing to give it can cost you your team, your reputation, and ultimately your leadership credibility.

","url":"https://managesmarter.com.au/articles/f/dont-steal-the-credit-why-great-leaders-give-recognition","title":"Don't Steal the Credit: Why Great Leaders Give Recognition ","summary":"Why great leaders never steal credit: Recognition costs nothing but failing to give it can cost you your team, your reputation, and ultimately your leadership credibility.","date_modified":"2026-08-05T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/steal-the-wheel-why-great-managers-dont-reinvent-everything","html_content":"

Sometimes the smartest leadership strategy isn't creating something new, it's recognising a great idea and making it work in your workplace.

","url":"https://managesmarter.com.au/articles/f/steal-the-wheel-why-great-managers-dont-reinvent-everything","title":"Steal the Wheel: Why Great Managers Don't Reinvent Everything","summary":"Sometimes the smartest leadership strategy isn't creating something new, it's recognising a great idea and making it work in your workplace.","date_modified":"2026-08-03T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/the-5-warning-signs-of-a-toxic-employee","html_content":"

The 5 Warning Signs of a Toxic Employee (And What Great Managers Do About It)

","url":"https://managesmarter.com.au/articles/f/the-5-warning-signs-of-a-toxic-employee","title":"The 5 warning signs of a toxic employee ","summary":"The 5 Warning Signs of a Toxic Employee (And What Great Managers Do About It)","date_modified":"2026-07-31T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/can-your-business-run-without-you-7-signs-of-effective-leaders","html_content":"

Can Your Business Run Without You? The Leadership Test Every Manager Should Pass

","url":"https://managesmarter.com.au/articles/f/can-your-business-run-without-you-7-signs-of-effective-leaders","title":"Can your Business run without you? 7 Signs of effective Leaders","summary":"Can Your Business Run Without You? The Leadership Test Every Manager Should Pass","date_modified":"2026-07-29T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/performance-managing-staff-a-practical-guide-for-managers","html_content":"

Performance Managing Staff: A Practical Guide for Managers (Without Losing Your Sanity)

","url":"https://managesmarter.com.au/articles/f/performance-managing-staff-a-practical-guide-for-managers","title":"Performance Managing Staff: A Practical Guide for Managers ","summary":"Performance Managing Staff: A Practical Guide for Managers (Without Losing Your Sanity)","date_modified":"2026-07-27T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/top-10-things-covered-in-inductions-and-why-they-matter","html_content":"

A recent article I wrote talked about why it’s important to know the HR basics, and in that I talked about inductions, so I thought I would share more.

","url":"https://managesmarter.com.au/articles/f/top-10-things-covered-in-inductions-and-why-they-matter","title":"Top 10 Things Covered in Inductions, and Why They Matter","summary":"A recent article I wrote talked about why it’s important to know the HR basics, and in that I talked about inductions, so I thought I would share more.","date_modified":"2026-07-24T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/i-don%E2%80%99t-need-to-know-hr-the-5-things-you-actually-do-need","html_content":"

Bull shit! I mean, that’s a less than ideal statement. As a manager you absolutely do. Apologies for the terrible language, but I suspect you now know my true feelings on this statement.

","url":"https://managesmarter.com.au/articles/f/i-don%E2%80%99t-need-to-know-hr-the-5-things-you-actually-do-need","title":"I don’t need to know HR (the 5 things you actually do need!)","summary":"Bull shit! I mean, that’s a less than ideal statement. As a manager you absolutely do. Apologies for the terrible language, but I suspect you now know my true feelings on this statement.","date_modified":"2026-07-22T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/book-review-best-possible-outcome","html_content":"

Book Review: Best Possible Outcome by Lieutenant Colonel Garth Callender

","url":"https://managesmarter.com.au/articles/f/book-review-best-possible-outcome","title":"Book Review: Best Possible Outcome ","summary":"Book Review: Best Possible Outcome by Lieutenant Colonel Garth Callender","date_modified":"2026-07-20T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/skills-that-never-leave-you-why-learning-to-write-still-matters","html_content":"

Skills That Never Leave You: Why Learning to Write Still Matters in the Age of AI

","url":"https://managesmarter.com.au/articles/f/skills-that-never-leave-you-why-learning-to-write-still-matters","title":"Skills That Never Leave You: Why Learning to Write Still Matters ","summary":"Skills That Never Leave You: Why Learning to Write Still Matters in the Age of AI","date_modified":"2026-07-15T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/applying-for-jobs-5-essential-steps-that-will-help-you-stand-out","html_content":"

Finding a job is more than simply sending out resumes and hoping for the best. The most successful job seekers take the time to understand the role, connect with the employer, and tailor their application to what the org...

","url":"https://managesmarter.com.au/articles/f/applying-for-jobs-5-essential-steps-that-will-help-you-stand-out","title":"Applying for Jobs: 5 Essential Steps That Will Help You Stand Out","summary":"Finding a job is more than simply sending out resumes and hoping for the best. The most successful job seekers take the time to understand the role, connect with the employer, and tailor their application to what the org...","date_modified":"2026-07-10T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/leading-with-a-healthy-body-and-a-healthy-mind","html_content":"

Leading with a Healthy Body and a Healthy Mind

","url":"https://managesmarter.com.au/articles/f/leading-with-a-healthy-body-and-a-healthy-mind","title":"Leading with a Healthy Body and a Healthy Mind","summary":"Leading with a Healthy Body and a Healthy Mind","date_modified":"2026-07-08T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/why-plain-english-beats-corporate-buzzwords-every-time","html_content":"

Management Jargon: Why Plain English Beats Corporate Buzzwords Every Time

","url":"https://managesmarter.com.au/articles/f/why-plain-english-beats-corporate-buzzwords-every-time","title":"Why Plain English Beats Corporate Buzzwords Every Time","summary":"Management Jargon: Why Plain English Beats Corporate Buzzwords Every Time","date_modified":"2026-07-06T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/why-ron-swanson-and-michael-scott-coffee-mugs-are-the-best","html_content":"

Why My Ron Swanson and Michael Scott Coffee Mugs Are the Best Office Conversation Starters

","url":"https://managesmarter.com.au/articles/f/why-ron-swanson-and-michael-scott-coffee-mugs-are-the-best","title":"Why Ron Swanson and Michael Scott Coffee Mugs Are the Best ","summary":"Why My Ron Swanson and Michael Scott Coffee Mugs Are the Best Office Conversation Starters","date_modified":"2026-07-03T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/5-signs-of-a-toxic-manager-and-the-damage-they-cause","html_content":"

Toxic Managers: The Hidden Cost to Every Workplace

","url":"https://managesmarter.com.au/articles/f/5-signs-of-a-toxic-manager-and-the-damage-they-cause","title":"5 Signs of a Toxic Manager (And the Damage They Cause)","summary":"Toxic Managers: The Hidden Cost to Every Workplace","date_modified":"2026-07-01T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/steal-like-an-artist-book-review-what-managers-can-learn","html_content":"

Steal Like an Artist Book Review: What Managers Can Learn from Austin Kleon

","url":"https://managesmarter.com.au/articles/f/steal-like-an-artist-book-review-what-managers-can-learn","title":"Steal Like an Artist Book Review: What Managers Can Learn","summary":"Steal Like an Artist Book Review: What Managers Can Learn from Austin Kleon","date_modified":"2026-06-29T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/genuine-and-authentic-leadership-the-leadership-legacy-you-leave","html_content":"

Why Authentic Leadership Matters More Than Ever

","url":"https://managesmarter.com.au/articles/f/genuine-and-authentic-leadership-the-leadership-legacy-you-leave","title":"Genuine and Authentic Leadership: The Leadership Legacy You Leave","summary":"Why Authentic Leadership Matters More Than Ever","date_modified":"2026-06-26T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/best-strategies-to-improve-business-efficiency","html_content":"

The Hidden Engine Behind Sustainable Growth

","url":"https://managesmarter.com.au/articles/f/best-strategies-to-improve-business-efficiency","title":"5 Best Strategies to Improve Business Efficiency","summary":"The Hidden Engine Behind Sustainable Growth","date_modified":"2026-06-24T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/radical-candor-a-must-read-for-managers-who-want-to-lead-smarter","html_content":"

Radical Candor Book Review: A Must-Read for Managers Who Want to Lead Smarter

","url":"https://managesmarter.com.au/articles/f/radical-candor-a-must-read-for-managers-who-want-to-lead-smarter","title":"Radical Candor: A Must-Read for Managers Who Want to Lead Smarter","summary":"Radical Candor Book Review: A Must-Read for Managers Who Want to Lead Smarter","date_modified":"2026-06-22T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/i-hate-my-boss-what-should-i-do-about-it","html_content":"

At some point in your career, you may have found yourself thinking, or even saying out loud, "I hate my boss."

","url":"https://managesmarter.com.au/articles/f/i-hate-my-boss-what-should-i-do-about-it","title":" I Hate My Boss: What Should I Do About It?","summary":"At some point in your career, you may have found yourself thinking, or even saying out loud, \"I hate my boss.\"","date_modified":"2026-06-19T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/about-me-leadership-lessons-from-managing-teams-of-5-to-500","html_content":"

Who Am I?

","url":"https://managesmarter.com.au/articles/f/about-me-leadership-lessons-from-managing-teams-of-5-to-500","title":"About Me: Leadership Lessons from Managing Teams of 5 to 500 ","summary":"Who Am I?","date_modified":"2026-06-17T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/you-need-to-think-less-logically-alchemy-by-rory-sutherland","html_content":"

Book Review: Alchemy by Rory Sutherland – Why Smart Managers Need to Think Less Logically

","url":"https://managesmarter.com.au/articles/f/you-need-to-think-less-logically-alchemy-by-rory-sutherland","title":"You Need to Think Less Logically: Alchemy by Rory Sutherland","summary":"Book Review: Alchemy by Rory Sutherland – Why Smart Managers Need to Think Less Logically","date_modified":"2026-06-15T02:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/stop-writing-bad-meeting-agendas-focus-on-outcomes-instead","html_content":"

Why Most Meeting Agendas Miss the Mark

","url":"https://managesmarter.com.au/articles/f/stop-writing-bad-meeting-agendas-focus-on-outcomes-instead","title":"Stop Writing Bad Meeting Agendas: Focus on Outcomes Instead","summary":"Why Most Meeting Agendas Miss the Mark","date_modified":"2026-06-14T10:50:44Z"},{"id":"https://managesmarter.com.au/articles/f/become-a-better-leader-in-5-minutes-5-tips-that-actually-work","html_content":"

Become a Better Leader in 5 Minutes: 5 Simple Leadership Tips That Actually Work

","url":"https://managesmarter.com.au/articles/f/become-a-better-leader-in-5-minutes-5-tips-that-actually-work","title":"Become a Better Leader in 5 Minutes: 5 Tips That Actually Work","summary":"Become a Better Leader in 5 Minutes: 5 Simple Leadership Tips That Actually Work","date_modified":"2026-06-12T22:00:00Z"},{"id":"https://managesmarter.com.au/articles/f/lots-of-ideas-are-rubbish-you-need-them-to-get-to-the-good-ones","html_content":"

Lots of Ideas Are Rubbish, But You Need Them to Get to the Good Ones

","url":"https://managesmarter.com.au/articles/f/lots-of-ideas-are-rubbish-you-need-them-to-get-to-the-good-ones","title":"Lots of Ideas Are Rubbish, You Need Them to Get to the Good Ones","summary":"Lots of Ideas Are Rubbish, But You Need Them to Get to the Good Ones","date_modified":"2026-06-12T12:46:05Z"},{"id":"https://managesmarter.com.au/articles/f/spend-heaps-of-money-on-consultants-or-maybe-dont","html_content":"

Spend Heaps of Money on Consultants (Or Maybe Don't): What I've Learned About Getting Real Value from External Advice

","url":"https://managesmarter.com.au/articles/f/spend-heaps-of-money-on-consultants-or-maybe-dont","title":"Spend Heaps of Money on Consultants (Or Maybe Don't!)","summary":"Spend Heaps of Money on Consultants (Or Maybe Don't): What I've Learned About Getting Real Value from External Advice","date_modified":"2026-06-12T12:40:10Z"},{"id":"https://managesmarter.com.au/articles/f/what-great-leaders-teach-us-lessons-i-learned-from-mark-%E2%80%98dobbo%E2%80%99","html_content":"

What Great Leaders Teach Us: Lessons I Learned from Mark ‘Dobbo’ Dobson

","url":"https://managesmarter.com.au/articles/f/what-great-leaders-teach-us-lessons-i-learned-from-mark-%E2%80%98dobbo%E2%80%99","title":"What Great Leaders Teach Us: Lessons I Learned from Mark ‘Dobbo’","summary":"What Great Leaders Teach Us: Lessons I Learned from Mark ‘Dobbo’ Dobson","date_modified":"2026-06-12T12:35:27Z"}]}